Reference

Privacy Policy for Your top66 Account

The top66 Privacy Policy explains what we collect when you open an account, verify your phone, use DANA or QRIS, and contact support.

Account dataWallet recordsCookie choicesSupport requests
top66 Privacy Policy for Your top66 Account
HELP WITH REQUESTS

Get Privacy Policy Help Through Support

A clear support route helps you ask about the Privacy Policy without guessing which account screen to use.

Account help Use the account support route when you need a copy of personal data, want…
Wallet status If a privacy question relates to a pending DANA, OVO, GoPay or QRIS record…
Security concern Contact support through the signed-in account path if you suspect another device accessed your…
DATA CONTROL DETAILS

What We Do With Your Account Data

Privacy choices matter most when they connect to real account actions, so we describe the handling behind login, wallet matching and support replies.

Data collection

We collect account details you submit, phone verification results, sign-in activity, device signals and messages you send to support. Payment references from DANA, QRIS, bank transfer or virtual account help us connect a receipt to the correct account without requesting your wallet password.

Cookie controls

Cookies can remember a language choice, maintain a signed-in session and help us understand whether an account page loads correctly on your mobile browser. You can adjust browser controls, although disabling necessary cookies may interrupt login or policy access.

Account security

Phone verification is an account access step, not permission for us to read your private wallet. We use sign-in and device signals to identify unusual activity, and we may pause a request while checking that the person contacting us controls the account.

Retention period

We keep account, transaction and support records only for the period needed to provide the requested service, resolve disputes, protect the account or follow applicable rules. When a retention reason ends, we assess whether the record can be removed or made less identifiable.

Correction requests

You can ask us to correct inaccurate account details by using the signed-in support path. State the field that needs changing and provide the account reference. We may request phone verification before applying the change so another person cannot alter your profile.

Access requests

To ask what personal data we hold, contact support from your account and describe the records you want, such as login history, wallet references or prior messages. We review the request, confirm identity and respond according to local law and applicable exceptions.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account questions you are most likely to have before opening or using top66. They explain the practical route for data access, corrections, cookies, wallet references and account security. If your situation is unusual, contact us through the account support path so we can assess the request against the current policy and local requirements.

The Privacy Policy covers data you provide during account opening and phone verification, records created during sign-in and lobby use, device signals, cookie choices, payment references and support messages. It explains why we use each category, how long we may retain it and how you can contact us.

No. Our Privacy Policy distinguishes wallet credentials from payment references. We may receive a reference, amount or status needed to match DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, but you should never send us a wallet password or one-time code.

Use the signed-in account support path and ask for a personal-data copy under the Privacy Policy. Describe the records you need, such as account details, access history or payment references. We verify that you control the account before reviewing the request and respond where local law permits.

Yes, you can request a correction to inaccurate account details through support. Tell us which field is wrong and include your account reference. We may repeat phone verification before changing the record. The Privacy Policy allows us to keep an audit entry showing that a correction was made.

The Privacy Policy explains that necessary cookies can maintain your signed-in session and remember selected preferences, while other cookies help us assess page performance. You can change browser settings, but blocking necessary cookies may prevent login, policy access or a stable mobile account session.

We retain wallet references, account records and support messages for the period needed to reconcile transactions, answer disputes, protect accounts or meet applicable rules. The Privacy Policy does not promise one fixed period for every record; retention depends on its purpose and local legal requirements.

Contact us through the signed-in support route as soon as possible and explain what changed, such as an unfamiliar device or phone-verification request. We may secure the account, review access signals and confirm identity. The Privacy Policy explains which security records may be retained for this check.